"Amazing Staff Amazing treatment"

About: Bishop Auckland Hospital

Arriving early for my appoinmtent wsn't a problem for the reception staff at the Eye Clinic Ward 9 of this hospital. I was seen in turn and, even though I am wheelchair dependant 24/7, there wasn't problems accessing the rooms and/or equipment to undergo tests or review. Two appointments were dealt with by some wonderful staff and all with a smile and amiable chatter. Nothing could fault this hospital today and the Amazing Staff gave Amazing Treatment to me. Thank you All.

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Response from Bishop Auckland Hospital

Dear Carole Thank you for providing feedback on your recent visit to Ward 9 at Bishop Auckland Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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