"Again 100% Satisfied with my treatment"

About: Queen Alexandra Hospital

Futher to my review of the 15/06/2015 I had to visit the fracture clinic on the 24/06/2015 for further treatment, once again all the staff I came in contact with kept me informed as to what was happening and were reassuring.Waiting times is a problem but that is due to the volume of patients requiring treatment the staff seem to work nonstop to help us when we are not well. E.McLean A very satisfied patient

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Responses

Response from Marion Brown, Head of Complaints and Patient Advice & Liaison Service (PALS), Portsmouth Hospitals NHS Trust

Thank you Betty. I'm pleased to hear that you've had another positive experience with the Fracture Clinic and I will happily share this with the staff at the clinic who will be delighted to receive such praise.

Should you ever want to share more specific details of your experience, good or bad, then please contact our Paient Advice and Liaison Service on PHT.PALS@porthosp.nhs.uk.

I hope you continue to do well with your treatment.

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