"stroke of luck"

About: East Surrey Hospital

I went the a an e department the previous evening suffering from confusion. I was seen very quickly with care and compassion. After having blood tests. I was asked to come back one the morning to the TIA clinic the EMU which I did. I was greeted very well with happy smiles and cared for very well over th e day by a nurse. It was a long day but it is a very busy hospital as you would imagine. I didn't mind as the treatment was free, which cannot be said for a lot of countries. I was later admitted with suspected TIA and kept in overnight. First thing in the morning I had an MRI scan and later found the results showed no damage which was great as I was pretty worried. All in all the treatment was great the staff friendly and reassuring and I left with a great weight of my mind. Thankyou

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from East Surrey Hospital

Dear Martin T Many thanks for taking the time to give feedback on your experience with us. I am glad to hear that your investigations set your mind at rest; going through tests can be a worrying time so it is good to hear that our staff helped you through with compassion and friendliness. With best wishes, Cathy White Patient Experience Team

  • {{helpful}} of {{total()}} people think this response is helpful