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Care Opinion

blood test information on web page and...

Story from nhs.uk

"blood test information on web page and..."

About: Queen Elizabeth The Queen Mother Hospital

the numbers given on the web page for the QEQM clinic are wrong. When you do get through you can't get an appointment for a week! Poor service.

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 8 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust

Submitted on 27/06/2015 at 07:51
Published on Care Opinion at 12:43

picture of Sally Smith

Thank you so much for letting us know the error on the website. I will make sure this is passed on to the Communications team to be rectified. I am so sorry to hear about the poor service you experienced and delays in an appointment. Please feel free to email me with the details of the clinic you were trying to contact and I can ask Manager to look into the delays that are occurring. My email address is sally.smith2@nhs.net

Sally

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Response from Queen Elizabeth The Queen Mother Hospital 8 years ago
Queen Elizabeth The Queen Mother Hospital

Submitted on 29/07/2015 at 21:02
Published on nhs.uk on 31/07/2015 at 02:31

Thank you for letting us know about this. We'll double check and get this right.

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