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Doctor Paul Finn and Nurse Zena Walton - Ears Nose...

Story from nhs.uk

"Doctor Paul Finn and Nurse Zena Walton - Ears Nose..."

About: Darlington Memorial Hospital

After visiting the Darlington Memorial Hospital Ears Nose and Throat Casualty Clinic recently I would like to commend the Doctor and Nurse for such excellent care and such a wonderful bedside manner. I went in to see them after spending the 3 days prior in the worst pain I have ever felt and not only did they help me with my ear problems but there whole manner towards me as a patient was amazing. I would like to thank them for their help and kindness and would recommend them to anyone who cares to listen. Many Thanks Justine Lewis

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Responses

Response from Darlington Memorial Hospital 8 years ago
Darlington Memorial Hospital

Submitted on 25/06/2015 at 11:06
Published on nhs.uk on 26/06/2015 at 01:00

Dear Justine Thank you for providing feedback on your recent experience at the ENT Casualty Clinic at Darlington Memorial Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the staff you have named as well as the Manager on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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