"regarding a relative."
About: Queen Alexandra Hospital Queen Alexandra Hospital Portsmouth PO6 3LY
Posted by Anonymous
At around 4:30pm on the 22/06/15 I took myself straight to G ward where I expected my Grandmother to be, to ask a nurse which ward she was in. The nurse couldn't find her name on her paperwork, so took me to the main desk of G1 and G2 to ask the 'main staff nurse' where she was. I stood and waited patiently, the staff nurse looked up from their computer for me to speak, so I asked if she could locate my Grandmother. They then said in a rude, abrupt manner "I will once you let me finish what I'm doing". Shocked to say the least, especailly as I hadn't even interrupted them. No chance was i waiting for their 'help'. I then walked out to look back and they're sat there glaring at me with a very nasty look on their face. Very engrossed in the 'work' they were doing huh, not to even mention professional. I took myself and my son to the main entrance desk who were helpful and cooperative and we eventually were able to locate my Grandmother. I understand you are sometimes understaffed and busy, but that nurse I encountered with is not fit to work with the public with an attitude like that, no matter how desperate you may be. That's my only complaint, I've never had a problem otherwise, friendly staff and cleanliness is 5*