About: Ealing Hospital

Well after three relatives being admitted to this hospital the past months, I finally feel the need to put pen to paper. Although the staff in the main are caring, the lack of communication is at times dangerous, just a few examples, one was told not to eat as they didn't know if they would have to have emergency surgery, then told it was ok to eat, not even an hour later was taken for a scan and they had to have emergency surgery but because they had eaten had to wait 6 hours before they could operate. Was sent home with medication they were highly allergic to and had worn a red band for the duration of the stay stating this. Luckily this was notice before being taken. Medical equipment and dirty dressing left lying around for relatives to tidy up, I noticed debris under a bed opposite for days. Urine pots left on bedside cabinets for hours. Asking for medication etc and never receiving it. Another relative was sent home after terrible communication in Acute Care only to receive a phone call to go back the next day for a emergency appointment, guess what they failed to mention it was at a completely different hospital? Sadly one relative didn't make it, even though the staff were wonderful in acute care, yet again waiting until late evening when they could do a brain scan so the life support machine could be turned off was obviously very upsetting My relatives are lucky as they have a caring family to speak up for them, I pity the people on their own, no wonder patients die of dehydration or starvation. I could just go on and on, but to be honest with you what is the point!

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