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Care Opinion

Nothing.

Story from nhs.uk

"Nothing."

About: St. Margaret's Hospital

(as the patient),

What I liked

Nothing.

What could be improved

1. The car park - impossible.

2. Waiting room - dismal, no fresh air.

3. Waiting times - double booked, add 1hr minimum to your appointment.

Anything else?

Had my initial appointment with a fertility doc in July. Had my follow up appointment booked for Nov. This was then cancelled to December. Then cancelled to Feb THEN cancelled again to March 2010....8 months after my initial appointment. Fed up with being shunted to back of queue with NO explanation as to why.

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Responses

Response from St. Margaret's Hospital 14 years ago
St. Margaret's Hospital

Submitted on 29/10/2009 at 11:25
Published on nhs.uk on 15/11/2009 at 20:28

Thank you for your comments. We are sorry to hear about the difficulties you have experienced. Your comments have been forwarded to our Associate Director for Women's and Children's Services who would be happy to investigate this further if you would like to contact her directly. She can be contacted by email - wendy.matthews@pah.nhs.uk or telephone 01279 827367

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