"The doctors and nurses were excellent. ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

What I liked

The doctors and nurses were excellent. Overworked but always maintained a professional attitude. There were only one or two, who "matron" would have pulled up.and these were the younger inexperienced people.

What could be improved

Needed a drink on waking about 6.30 am and late evening. Only stayed for short time so didnt get to see an actual main ward. But was very grateful for the care and attention.

Anything else?

didnt like the way your age was called out every single time the shift was changed or a doctor appeared with their staff. I understand that they have to know but everyone else doesnt.

Story from NHS Choices

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Responses

Response from Princess Alexandra Hospital

Thank you for your comments. We are pleased that you found the doctors and nurses excellent. Your comments regarding the availability of drinks and privacy issues have been noted. Thank you once again for taking the time to provide this feedback.

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