"On the whole it was good"

About: Crosshouse Hospital / General Medicine

(as the patient),

On the whole it was good especially the carers. The waiting time and admission was long.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Oak248,

Thank you for letting us know that your experience was good ‘on the whole’. I am sorry you found your wait too long. I appreciate this is no compensation while you are going through the service at the moment, but I am sure the new developments at Crosshouse will help in time.

I hope you are well now,

Take care,


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