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Retinal Laser Treatment

Story from nhs.uk

"Retinal Laser Treatment"

About: Blackpool Victoria Hospital

I attended the Medical Retina Unit on the morning of 10/6/15 for Laser treatment. I was extremely nervous but was soon put at ease by the receptionist and nursing staff. The Ophthalmologist was very caring and did the procedure extremely efficiently,all the time constantly checking to make sure I was alright. Afterwards I was so at ease I fainted! Everyone was so kind and caring and made sure I was perfectly OK before I left. Thank you all so much and the whole team is a credit to the Hospital.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 8 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 17/07/2015 at 14:54
Published on Care Opinion on 18/07/2015 at 11:30

picture of Eleanor Walsh

Ann,

Thank you for taking the time to leave feedback on your recent visit to the Medical Retina Unit at Blackpool Victoria Hospital.

I was pleased to hear that you received a high level of care and I will ensure that your kind comments are shared with the team in Ophthalmology.

Best wishes for the future.

Andrew Heath

Lead in Patient Experience & Engagement

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