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Changes for the Best

Story from nhs.uk

"Changes for the Best"

About: Darlington Memorial Hospital

I was in Darlington Memorial hospital a few years ago and vowed I would never return because I found it unwelcoming and not very clean. I have just been in for day surgery with a stay overnight and found it to be the very best of hospitals that I have ever been in, everything has changed for the very best, it is super clean, staff care is wonderful the bed I slept in I wish I could have taken home with me it was so comfortable and adjustable. Thank you Darlington Memorial Hospital for the overall care and satisfaction that has been given to me, I will not have any fear of returning and I will highly recommend it to everyone, keep up the great work, you should be proud of yourselves.

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Responses

Response from Darlington Memorial Hospital 8 years ago
Darlington Memorial Hospital

Submitted on 22/06/2015 at 15:34
Published on nhs.uk on 23/06/2015 at 01:01

Dear Marilyn Thank you for providing feedback on your recent admission to Darlington Memorial Hospital and in particular Day Surgery. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Sister and Matron to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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