"Painful blood test"

I am a 18 year old who has to go to bradwell hospital every month for blood monitoring, due to my medical condition, so not exactly my favourite pastime having monthly blood tests , but now this is the second time I have had my blood test done by a nurse, and this is the second time it has hurt, I am now left with a nasty scratch and sore arm from the needle, this nurse is far to rough when they do my bloods, and if they can't do any better then they, may a suggest some refresher training as I now dread going next month. I for one will be taking two waiting tickets edging my bets that I get someone who can carry out the blood test correctly.

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Response from Bradwell Hospital

We are sorry to hear that you have experienced a painful bloody test. Please be advised that the Phlebotomy clinic at Bradwell Hospital is ran by University Hospital of North Midlands. To raise your concern with them directly please contact their PALS team (Patient Advice and Liaison Service)who can investigate the issues that have been raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk Kind Regards Communications.

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