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Care Opinion

Stage 1 : chemotherapy

Story from nhs.uk

"Stage 1 : chemotherapy"

About: North Devon District Hospital

Todays first appointment to the Seymour ward was with Trepidation a newly found friend of the last 4 weeks in hospital and A&E they were put to rest ,the Seymour unit is a credit to the NHS. I was blown away with the cleanliness and technology and above all the staff were beyond approach for there empathy and first hand knowledge of what they were doing as part of a team, I cannot praise this ward enough, I look forward to my next session on Friday next without my friend Trepidation I feel more comfortable with my cancer than I did yesterday. thank you very much Seymour ward.

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 8 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 23/06/2015 at 09:29
Published on Care Opinion at 11:09

Dear Patient

Thank you for taking the time to post your very positive comments on the website regarding the new chemotherapy unit " Seymour unit" at NDDH.

I was very pleased to note your first treatment went so well and that you were treated with such empathy and care, which is especially important at such an anxious time for you.

We are very proud of your new unit, as a great deal of hard work from both staff and the people of North Devon went in to making it happen, which makes your feedback even more gratifying.

I have shared your kind comments with the Service Manager where I know they will be warmly reiceved, and shared with the Seymore unit staff.

I wish you all the best for your future treatment.

Many thanks

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Response from Peter Brain, Volunteer, Healthwatch Devon 8 years ago
Peter Brain
Volunteer,
Healthwatch Devon

Submitted on 23/06/2015 at 17:28
Published on Care Opinion at 17:36

Dear 'Anonymous'

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding to your treatment which we hope will continue to be effective and administered by the friendly staff whom you describe. Take heart.

More generally we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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