"Excellent comforting staff and thorough care"

I visited A&E with what turned out to be a kidney infection, in utter agony in the wee hours of the morning. I was assessed by the nurse within 5 minutes of arriving and given some immediate minor pain relief. Within an hour, I'd been assessed by a very polite, patient doctor, they had managed my pain, started IV antibiotics and sent me for a CAT scan. The hospital itself is very clean, staff efficient and friendly. Moving into the CDU, I was treated very kindly by the nurses and seen by a consultant with a full diagnosis and treatment options within a couple of hours. Even better, I was given an option to continue my treatment at home, with nurses visiting my home 3 times a day until the course of treatment was complete. This is an amazing service and I can't quite believe it's free. My only one small gripe was that the nurse who put in my cannula was obviously inexperienced - they took several attempts on what was a very clearly situated, easily accessible vein and has left me with several scratches and a lot of bruising - subsequent nurses were quite shocked. Other than that, everything was excellent. Keep doing the great job you're doing Kings College Hospital. It is very much appreciated.