"A positive experience"

About: Royal Blackburn Hospital

After various visits to Blackburn over the years as a family, this one was the most positive experience. Happy, friendly and helpful staff. Such a refreshing change! Well done D1!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Blackburn Hospital

Dear Anonymous Many thanks for your feedback on your experience of our D1 ward at Royal Blackburn Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team who will be very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. It is especially nice to hear that you feel we are continually improving in our care for you and your family. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 733716 or email me on wendy.stobbs@elht.nhs.uk. Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes to you and your family Wendy Stobbs, Senior Patient Experience Facilitator

  • {{helpful}} of {{total()}} people think this response is helpful