"Outstanding Staff Professionalism"

About: Ilkeston Community Hospital

My daughter recently cut her leg quite severely at school. I was reluctant to take her to Ilkeston Hospital as I was unsure whether they would be able to treat it. I am pleased to say that the experience we received at Ilkeston Hospital exceeded all expectations. The nurse who treated my daughter went above and beyond to ensure that my daughter felt safe and comfortable. My daughter needed her leg stitching which was in a difficult position not to mention the angles of the cut. The nurses ensured that my daughter was at ease. They gave her time and even a few laughs during the process of stitching. They supplied gas and air and heaps of reassurance. The aftercare given by the nurse was as efficient and professional as the initial care. I wish to express my huge gratitude to these wonderful nurses and will certainly be spreading the good word.

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Response from Ilkeston Community Hospital

Thank you Nicola so much for your kind comments. Our aim is that all patients feel welcome and valued and that care meets individual needs. It can be very scary for children but hopefully she had a positive experience despite the nature of her injury. I will ensure your comments are fed back to the team. Jennifer Harrison, Modern Matron, Derbyshire Community Health Services NHS Foundation Trust

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