"Caton Ward"

About: The Walton Centre

After several years of disc herniations accompanied with chronic sciatica, I was desperate in asking my GP for a referral to the Walton Centre. After my first consultation I knew straight away that they understood what I was going through on a daily basis and suggested that I should have a Microdiscectomy. On admission to the Caton Ward I was made to feel welcome and at ease straight away by the nursing staff and fantastic HCA's who couldn't do enough for me. I was instantly impressed by the pride and passion each had by the way they talked about their jobs and the care they had for their patients. The evening before my Microdiscectomy, the surgeon who was going to operate, explained everything to me and was instantly reassuring. I think that every hospital should use the Walton Centre as a bench mark of how patient care should be. Everyone from the friendly cleaners, food people, porters and medical staff are an absolute credit to the centre and I can't thank them all enough for giving me some part of my life back. Thank you all so much!

Story from NHS Choices

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Responses

Response from The Walton Centre

What a really wonderful review. Thank you so much. We are so pleased that you felt welcome and at ease straight away because of our nursing staff and health care assistants and were impressed with their pride and passion. Your comments will be shared with the team on Caton Ward but also among the rest of the staff who all contributed to your experience.

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