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Broken foot

Story from nhs.uk

"Broken foot"

About: Addenbrooke's Hospital

No one got me a chair whilst i stood around with a fractured foot, I got diagnosed with tissue damage also when it wasn't the case also. I explained how I was allergic to antiflammatories and no advice was given other than paracetamol or other option of pain relief which could of been given to me. The person who helped me after my ex-ray was also hostile and rude to me and instead of making me comfortable they were very rude to me.

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Responses

Response from Addenbrooke's Hospital 8 years ago
Addenbrooke's Hospital

Submitted on 30/06/2015 at 10:56
Published on nhs.uk on 01/07/2015 at 02:31

Thank you for letting us know about your experience in the Emergency Department recently. I am sorry to learn that you have some concerns about the care provided and the attitude of the staff. If you would like us to look into this and provide you with an individual response, please do not hesitate to contact the Patient Advice and Liaison Service on 01223 216756 or email pals@addenbrookes.nhs.uk. Patient Advice and Liaison Service

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