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The care I received has been really good

Posted By Noble499

"The care I received has been really good"

About: Crosshouse Hospital / General Medicine

(as the patient),

Was in another ward and got sent home but had to get brought back in the next day and got sent to ward 4D. The care I received has been really good, it is a friendly and clean environment. Best ward I have been in.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 22/06/2015 at 13:28
Published on Care Opinion at 14:22

picture of Eunice Goodwin

Dear Noble499,

I am sorry you have had your health issues and I hope you back home and you are better now. Thank you for letting us know about your good care. I will be very pleased to pass this to the manager and the team of ward 4D, I know it will be very welcomed.

Best wishes,

Eunice

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