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"It should be like getting a pair of shoes, you should be shown a patern or colour catalogue to make a choice"

About: Glasgow Royal Infirmary / Trauma & orthopaedics (wards 26, 27, 61 & 62 ) Royal Hospital for Sick Children (Yorkhill) / Trauma & orthopaedics Western Infirmary/Gartnavel General / Trauma & orthopaedics

(as the patient),

As a child and now adult with learning disabilities and physical disabilities I have worn a splint on my leg and each time a new splint was made a new patern followed. But as I reached adulthood and moved to adult services for orthopedic services I took one look at the so plain boring white plastic splints and I thought kids shouldn't have all the fun adults should have fun too so I have made it my goal every time I get a new splint I ask for butterflies on my day splint and a space theme on my night splint they will usually say yes but if you want the patern you have to say.

I believe for adults you are going to have that splint for 7 or more years and you want to find joy in wearing your splint. It should be like getting a pair of shoes you should be shown a patern or colour catalogue to make a choice. Life should be fun and healthy. Not dull and full of stress. Most of the time when I have asked the member of staff, they have been nice, open and honest about my choice and not been nasty.

Although it's not always been great I had two members of staff who were unhelpful and didn't meet my needs, but I have had good experiences as well.

I am getting measured for a new day and night splint soon I hope it goes well and that my needs are met and listened to.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 22/06/2015 at 17:13
Published on Care Opinion at 17:22


Dear Lindz,

You have raised some very interesting points here and it has been great to get your perspective on what a difference having this choice available makes to you. I am really glad to hear that when you have asked for different colours or patterns on your splints the staff have been so helpful in doing this for you and hope this will continue at your next appointment. This is a really good example of a way in which staff have listened to your personal preferences and worked to meet them and I will be pleased to pass this on to the team.

I do also understand your point that such options should be offered as standard to adults, and appreciate how this could improve the experience of wearing splints for some people, particularly given the length of time they are worn for. I have taken on board these points and will certainly feed back your comments to the service.

I wish you well with your next appointment,

Kind Regards,

Lorna

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