"Medication for blood to prevent clotting"

About: Solihull Hospital

Over the past few months I have had to attend the hospital for checks, on every occasion I have been seen within 5 minutes of my appointment time and have been treated with the utmost help and respect. I have had the help of a wonderful doctor over the past 3 months who colateted my medical history and and then decided on a suitable medication which she thought would give me a better quality of life, they asked me to come to the hospital and see their secretary. My last visit was on the 16 June to ward 9 to see the doctor's secretary who on the doctors instructions took my blood for testing before I was allowed to take my new medication. Three hours later the secretary called me to let me know the blood checks were positive and I could continue with my new medication. This service is golden it makes me feel like a human being and not just a number, thank god for professional people like the doctor and the secretary. My sincere thanks, Patrick Gerald Brennan

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear Mr Brennan

Thank you so much for your feedback regarding your recent treatments at Ward 9 Solihull Hospital.

I'm so pleased that you have found your ongoing treatment and care to be of an excellent standard and I would very much like to forward your feedback to those concerned. Can I please ask you to contact me directly so that I may obtain some more information from you? Either by telephone on 0121 424 0808 or by email: marie.helebert@heartofengland.nhs.uk

It would be most appreciated and I look forward to hearing from you.

Kind Regards

Marie Helebert

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