About: Royal Derby Hospital

(as a service user),

Right outside entrance 9 underneath the sign saying 'no smoking', a family of 5 were smoking away. Including an elderly fellow who looked to be on chemotherapy...The trust management need to grasp the nettle here and enforce their claim that the place is a smoke free zone. Don't claim it unless you can show it's the case. There are many places right next to the hospital where people smoke. Stop them! ! !

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Response from Derby Hospitals NHS Foundation Trust

Thank you for raising your concerns,regarding the smoking of visitors, patients and some staff smoking outside various doors. You are quite right, we are a no smoking hospital but, unfortunately, at times it is difficult to police. We do challenge people and remind them we are a no smoking hospital and ask patients/visitors to put the cigarette out whilst, at the same time, offering support to the individual on how to stop smoking.

Staff are also aware we are a no smoking Hospital if staff are observed/court smoking in the hospital grounds then disciplinary action would occur. The Trust takes this matter very seriously and we have Stop Smoking Service based within the hospital.

Patient Experience Team on behalf of Lead Nurse Non- Smoking, Macmillan Cancer Lead Nurse

Derby Teaching Hospitals NHS Foundation Trust

Royal Derby Hospital