"The staff were very friendly. ..."
About: Hertford County Hospital Hertford County Hospital Hertford SG14 1LP
Posted by Anonymous (as ),
What I liked
The staff were very friendly. whilst I agree the parking cost are a bit steep the very nice parking chap gave me 10p as I was short. Coffee shop brilliant with smiling staff.
What could be improved
Every time I come to a clinic at the hospital I wait at least 45 mins to be seen after my appointment. These have all been within the Gyne clinics. The staff whilst friendly when I spoke to them, were at no time apologetic for the wait or inform me when I arrived that there was a delay. Some common courtesy or maybe efficiency would not go astray. The whiteboard which is occasionally filled in with delay details could be better updated.