"Bedside manner left a lot to be desired"

About: Perth Royal Infirmary / Gastroenterology

(as the patient),

I wen to to meet the Dr who went through me verbally. He lectured me about losing weight stating that if I wasn't prepared to get the weight off then I could find myself another surgeon. I sat and hardly said a word whilst he went on. He stated that I had a bmi of over 35 when I asked what amount of weight he was talking about he flustered and said he didnt know. I then found he had made a mistake about my weight but now feel unsure about trusting this doctor. His bedside manner has a lot to be desired. I am not sure what to do.

The liver specialist I was referred to was good.

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Responses

Response from Caroline Hiscox, Associate Nurse Director, NHS Tayside

Dear “franki123”

I am sorry that the experience you describe has left you feeling unsure about trusting the doctor you met and that you are now unsure what to do and thank you for letting us know that the liver specialist was good. If you would like to get in touch we would be happy to try to help you. Please contact the Complaints and Feedback Team via email – feedback.tayside@nhs.net or telephone 0800 027 5507.

Regards.

Alison Moss

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