"Rheumatology clinic: excellent from start to finish"

About: Ayr Hospital / General Medicine

(as the patient),

I had an appointment at the Rheumatology clinic on Monday and wanted to let you know the service I received was excellent from start to finish. It was a different clinic this time as one doctor referred me for tests for Rheumatoid Arthritis and it was this team I saw on Monday. All the staff were lovely, put me at my ease, didn’t really keep me waiting and were so efficient. It was lovely.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Pattern501,

Thank you so much for letting us know your treatment was excellent from start to finish. It is very heartening to know, and I am sure the staff will appreciate this very much too. I will be take great pleasure passing this to the team so they can take the pat on the back they clearly deserve.

Kind regards,

Eunice

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