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Caring considerate professionals

Story from nhs.uk

"Caring considerate professionals"

About: Darlington Memorial Hospital

I would like to say how amazed I have been by the level of care I have received while being pregnant, from reception staff to consultant level every one has been so helpful. My midwife has been fantastic throughout and I have felt incredibly relaxed and at ease. I have also been on the pregnancy assessment unit where each and every member of the team were so helpful, talking me through everything, making sure I was comfortable and helping me feel very relaxed with their friendliness. All in all a great team of people. Thank you

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Responses

Response from Darlington Memorial Hospital 8 years ago
Darlington Memorial Hospital

Submitted on 18/06/2015 at 15:35
Published on nhs.uk on 20/06/2015 at 01:01

Dear Mairead Thank you for providing feedback on your recent experience of the Maternity Service at Darlington Memorial Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron and Head of Service to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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