"Delivery of medication"

About: Bradford Royal Infirmary

My hip replacement became infected after 3 weeks and required further invasive surgery to replace some parts and remove infected tissue.. I was prescribed 4 x daily I.V. and 2 x daily oral antibiotics and daily anti coagulation injections plus pain killers and a sleeping tablet. In over 2 weeks since admission I have missed several doses of I.V. and one oral, I have missed doses of anti coagulant despite mentioning it's lateness to the day and night shifts. if 3 doses were enough I wouldn't have been prescribed 4 surely! My wound feels tight and sore and no one seems concerned. The day to day nursing staff are rushed off their feet as seem to be the doctors on duty. However, my concern is my welfare and the consequences of this hip infection taking a hold again. Just explained all my concerns about missing the 12pm I.V. and still having no way to deliver the 6pm I.V. to the duty Doctor, their response 'Oh dear!' Scared, upset and frustrated beyond belief.

Story from NHS Choices

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Response from Bradford Royal Infirmary

I am very sorry that this was your experience, and that I have taken a long time to respond. Please accept my apologies. I do hope that your concerns have been dealt with however if you would like to discuss further please contact the PALS department on 01274 364021 at Bradford Royal Infirmary or 01274 365853 at St. Luke’s Hospital. The text phone number for deaf people is 01274 382580 at Bradford Royal Infirmary. You can also email pals@bthft.nhs.uk. Thank you.

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