I recently took my aged parents to Heartlands hospital, Birmingham A&E, from the time of arrival we were treated extremely kindly and with respect. Due to the reason we were attending we were there quite a long time but we were kept fully informed the whole time and never felt forgotten or neglected. Tea was offered to us all on a regular basis which was very much appreciated. A big thank you and whilst I cannot fault the service I hope not to see you soon 😃
"Fully informed the whole time"
About: Heartlands Hospital / Accident and emergency Heartlands Hospital Accident and emergency Birmingham B9 5SS
Posted by Mrs H (as ),
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