"A&E Misdiagnosed"

About: East Surrey Hospital / General surgery

(as the patient),

Misdiagnosed and issued medication that would worsen the complaint. Within 24 hours visited another hospital (Royal Surrey, Guildford) needing surgery that same day.

Guildford Hospital were dismayed at East Surrey prognosis and the lack of tests that were conducted. Furthermore they immediately indicated the matter was serious enough to warrant same day surgery.

I have great issue having spent £8. 60 (on a wasted prescription) from your hospital and misdiagnosed.

I'd welcome your feedback and opinion on this.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust We are preparing to make a change

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Dear My Story

I am concerned to read your story which has been shared with the A&E team. However in order to respond properly we need to know who are. Could you e-mail me at ian.mackenzie@sash.nhs.uk and we will get back to you as soon as we can

Many thanks

Ian

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Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

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Dear Mr Story

We are very keen to look into the issues you have raised so please contact me if you can.

Regards

Ian

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