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A&E Misdiagnosed

Posted By My story

"A&E Misdiagnosed"

About: East Surrey Hospital / General surgery

(as the patient),

Misdiagnosed and issued medication that would worsen the complaint. Within 24 hours visited another hospital (Royal Surrey, Guildford) needing surgery that same day.

Guildford Hospital were dismayed at East Surrey prognosis and the lack of tests that were conducted. Furthermore they immediately indicated the matter was serious enough to warrant same day surgery.

I have great issue having spent £8. 60 (on a wasted prescription) from your hospital and misdiagnosed.

I'd welcome your feedback and opinion on this.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
We are preparing to make a change
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 18/06/2015 at 22:29
Published on Care Opinion on 19/06/2015 at 11:53

picture of Ian Mackenzie

Dear My Story

I am concerned to read your story which has been shared with the A&E team. However in order to respond properly we need to know who are. Could you e-mail me at ian.mackenzie@sash.nhs.uk and we will get back to you as soon as we can

Many thanks

Ian

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 20/06/2015 at 13:37
Published on Care Opinion at 16:46

picture of Ian Mackenzie

Dear Mr Story

We are very keen to look into the issues you have raised so please contact me if you can.

Regards

Ian

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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