"Hospital contact"

About: Whiston Hospital Whiston Hospital Prescot L35 5DR

Posted via nhs.uk 8 years ago

It is virtually impossible to get through to many of the departments/wards by phone. I have been trying for ~2 days to get through to ward 1C to get information about my mother. The phone is either busy or no-one answers & the call is cut off after 3 minutes. Very frustrating.

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Whiston Hospital

Submitted on 31/07/2015 at 18:36

Published on nhs.uk on 04/08/2015 at 02:33

Thank you for raising your concerns, I am sorry to hear of your dissatisfaction. We are continuing to work with the ward teams to review the situation to ensure this is resolved If would like an opportunity to explore this further please contact the Patient Experience Team on 0151 430 1376 we would be happy to discuss this with you.

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