"8 weeks for a letter, and still waiting!"
About: University Dental Hospital University Dental Hospital Manchester M15 6FH
Posted by Anonymous
Attended with my daughter on the 24th April. The reception was unfriendly given our fist visit and had travelled some distance. Forms supplied to complete which would have been better sent with the appointment letter, as didn't have all the information to hand. Though a large space, no suitable waiting area in reception with limited seating; many people standing (including elderly) and ended up sat on a table? Altogether took approximately 3 hours in total from start to finish, but the major problem is treatment cannot be continued without a letter from the Dental Hospital which to date has taken almost 8 weeks with ni sign of it appearing! Numerous telephone calls to chase up have responded with; not yet dictated, in the list for next week, consultant on holiday, gone for signature, etc, etc excuses. If you are unlucky enough to be referred to this facility, do not expect any resemblence of prompt service.