"Nice hospital"

About: Westmorland General Hospital

I had surgery a couple of weeks ago, and although I am very happy with treatment, trying to go home was a nightmare! I waited for hours for meds to come from pharmacy and cannula removed. Husband was also waiting with me and getting restless. Nurses kept saying 'back in a minute' but they never were. In the end I got dressed and said I was going . Nurse appeared and brought meds which were only paracetamol and codeine so I don't know why they took so long to put in a bag! Apart from that trivial thing all else was good (even food!)

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Response from Westmorland General Hospital

We’re sorry you felt the process for your discharge from hospital could have been improved and would welcome the opportunity to talk to you about these issues and investigate and respond to you. Please contact our Patient Relations team on 01539 716621

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