"Glad I've finally left"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
I came to the RVI a few years ago thinking because of the money and equipment they have that I'd get a better service. This wasn't the case. All the bells and whistles were there but nobody to blow them - the staff, including consultants, nurses and admin were shockingly poor. Admin can't even send out letters in a timely manner - bring on automation. To start I had a nurse who didn't no what they were doing and bumbled around the tens machine. I then had a horrid Matron - who had the demeanor of a Disney villain. Neither nurses or the matron give me faith they could help me manage my pain. Then the all singing all dancing Pain Management Programme - a talk with a Pain psychologist who's idea was to tell me how other people had done it and to copy them - never once listening to my own circumstances. In simple terms - don't think about your pain and it's not there, easier said than done but there you go I've saved the NHS millions so you can scrap the programme. A load of presentations, with only one time slot - so it's attend or bust with no other option. I can't believe this exists, wasting good money on paying people to present or print of slide packs for patients. Give me a break!! - could have saved me a journey and posted them out. As I've posted before, the consultant I had was again doing this as a part of their main role. The consultant wasn't fussed - advised on drugs but couldn't prescribe which caused issues with my own GP who said if they want me on opioid they should write the prescriptions. Pain management in terms of the service is a joke, they don't help you manage your pain they're just fleshing out roles for themselves. A horribly ran hospital that manifests itself through services like this.