"Second Opinion"

About: Diana, Princess Of Wales Hospital

I wrote to you complaining about how you are just leaving me to cope with horrendous attacks from my Arrhythmia and asked for second opinion. I don't want to be on pills I want this resolving to stop the attacks. You got intouch saying yes I can see someone else. So, I came in, only to be called in by exactly the same Dr as I saw before! Then they sat there and told me I don't have Arrhythmia, I said, what?!! Yes I have, I've seen your letter to my GP. I had to make him look through my records to show I was right he was wrong! It felt like some sick joke! I find this conduct absolutely appalling!! Now I am coming in again in July, as that's the earliest you can see me, which again is disgusting, when I've been having so many bad attacks for past 18 months, in and out of A&E! There doesn't seem to be any emergency treatment any more. Also, the Dr I saw disputed that I have been so ill when I tried telling him, they said, there's nothing in your records about having ambulances out all time. That is because ambulance and A&E keep their own records, I thought a Dr at hospital would know that!! All in all, disgusted! And I am left suffering dizzy/faintness attacks, falls, near collapse, and no-one's doing anything to help!

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Response from Diana, Princess Of Wales Hospital

Hello, please can I ask you to contact our patient advice and liaison team? They will be able to look into this further for you. You can contact them on nlg.tr-pals@nhs.net or 01472 875403. Many thanks Sarah Mainprize