"I think lack of communication causes much of the problem"
About: Adult Services, Resources - Housing Support and Care At Home Service Adult Services, Resources - Housing Support and Care At Home Service Glenrothes KY7 5PQ
Posted by janice11 (as ),
The carers I usually have in the morning are always on time as they know I have to be ready when the bus arrives to take me to the daycare, which is important to me as I don’t get out otherwise.
When the usual carers are on holiday or off sick other carers are sent who do not know anything about me, basically strangers. They usually are late so I don’t have time for my shower which I cannot do myself.
If the bus arrives and I have managed to dress myself I am unable to put my shoes on (my husband tries to assist me but he is not able to manage and this causes stress between us).
I would like to change how the staff communicate as I think lack of communication causes much of the problem and perhaps the staff reading my care plan would help as when this happens it causes me to feel frustrated and worried.