"Time for Tea? - Left Waiting at York Eye Clinic"

About: York Hospital / Ophthalmology

(as the patient),

Went to an Eye Clinic and waited almost two hours from time of appointment. Everyone who came after me was seen and I was the only one left in the whole clinic. Most of the doctors and even the nurses had gone for the lunch. No explanation, no apology even when I pointed out as a diabetic I wasn't feeling well and needed to eat quickly.

A student nurse tried to help and looked rather embarrassed. Doctors didn't appear to care.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from York Hospital

Thank you for your comments and we apologise for not responding at the time of posting. Please be assured that in future York Teaching Hospital NHS Foundation Trust will respond to all comments in a timely manner.

  • {{helpful}} of {{total()}} people think this response is helpful