"gastroscopy"

About: Barnsley Hospital

i felt very anxious about the procedure itself, I had a very short wait until I was seen by the initial member of staff who took my details and explained the procedure. I felt reassured that I was in good hands first impressions do count. The waiting room was clean and tidy it had a peaceful feel about it. It was nice to see the notice about not eating in the waiting room as the patients were fasting this makes you feel care about. The member of staff who collected me from the waiting room and supported me thoughout the procedure and afterwards was fantastic I cannot find words to describe how good at their job they were. There was another member of staff and the doctor in the room who were also very kind and supportive. The only slight moan would be I would have liked a bit more information from the doctor about what he had seen but then I should have asked. Very clean department ....... Thank you you were all excellent.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barnsley Hospital

Hi Mandy Thank you for your feedback, we're pleased to hear that you had positive experience and our staff put you at ease during your procedure. We will be sure to pass your kind comments on to our Endoscopy Team. Kind regards Barnsley Hospital Communications Team

  • {{helpful}} of {{total()}} people think this response is helpful