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Knee problem

Story from nhs.uk

"Knee problem"

I went to see an orthopaedic with my knee problem and had an mri. It's already a third week I am chasing for the report that was never received. Very confused as my problem remains, still untreated and I am not sure what steps to take next as no report and no suggestions were received/given. No value for money, poor service. Have to go to a different specialist now.

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Responses

Response from London Bridge Hospital 7 years ago
London Bridge Hospital

Submitted on 10/05/2016 at 13:01
Published on nhs.uk on 11/05/2016 at 02:30

I have noticed that you have expressed dissatisfaction with your experience at The London Bridge Hospital. I apologise for the delay in picking this up.

All feedback on all our services is treated seriously and therefore I would like to have more details as It is difficult to investigate your concern(s) as these are anonymised comments.

I would be happy to further investigate your concern(s) if you would like to contact me on the following email address: Diane.Halliley@hcahealthcare.co.uk to take your concerns further.

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