"Uncaring staff who do not treat their patients..."
What a joke this service is! If you feel in crisis or suicidal, then this is not the place to seek help, sadly. The CPNs at this service simply do not care. They fob poorly people off and suggest they "go and make a cup of tea" or "watch TV", even though someone may be in crisis and in danger of harming themselves. Snappy, offhand nurses. Wouldn't touch this service with a bargepole ever again.