"Professional staff in a very busy Accident +..."

About: The Tunbridge Wells Hospital

I was seen yesterday June 10th in the above department arriving shortly after 2pm. The receptionist was very professional, gave clear instructions and ensured that I was seen quickly by a triage nurse who performed various tests, checked with a doctor and dispensed pain relief. Shortly after, another nurse, again professional and friendly took blood before I was seen by a junior doctor. An x-ray followed, another consultation, pain relief and instructions to return again before leaving........all by 6pm. This is exceptional service in a Department that during the afternoon, had been used for a major incident, and was already very busy when I arrived. I would like to thank everyone who cared for me yesterday, you all deserve a big hug!

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Responses

Response from The Tunbridge Wells Hospital

Thank you for taking the time to write a review regarding your recent visit to the Emergency Department at Tunbridge Wells Hospital. We were pleased to read that you were seen and cared for so quickly and efficiently and hope that you are now recovering. Your very kind comments will be passed onto the Matron in charge of the Emergency Department. With Kind Regards the PALS team

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