"Could not have been treated better."

About: Colchester General Hospital

I had to attend the stroke unit yesterday. Within an hour of seeing my GP I had a call from the hospital giving me a very quick appointment, and explaining everything that would be done. I was attended immediately on arrival by very courteous staff. No one could have been more pleasant. The specialist was most attentive and explained all that had happened and what they diagnosed my case to be. The specialist gave total confidence as they were obviously very intelligent and professional in what they were doing. The nursing staff were also very kind and careing. The staff in the ultrasound department and also in the CT unit were great. My wife and I have had several operations or procedures in the last few years and we have always received excellent attention and first class treatment. Well done Colchester Hospital keep it up.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. I would like to send your comments to the staff concerned, could you email me, using the reference “+ve Comment on Stroke services at 11/06/2015 14:54:45”, please so we can pass on your good wishes? We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here: http://www.surveymonkey.com/s/At_Our_Best_Awards Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful