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Clean Hospital, all staff seemed ...

Story from nhs.uk

"Clean Hospital, all staff seemed ..."

About: Lister Hospital

(as the patient),

What I liked

Clean Hospital, all staff seemed to be freindly and the consultant who saw me despite being busy did not rush me and made me feel comfortable.

What could be improved

I was only notified by letter on thursday of my appt on that saturday so a little more notice would have been appreciated in case of postal delays etc i could have missed my appt.

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Responses

Response from Lister Hospital 14 years ago
Lister Hospital

Submitted on 17/08/2009 at 17:11
Published on nhs.uk on 15/11/2009 at 20:27

Thank you for your kind comments about the Lister, which we were very pleased to receive. We're glad that you found your outpatients appointment to be a positive experience. As for the appointment letter itself and the notice that you received, that was a bit tight – especially at this time of the year. We'll mention it to the team that manages the outpatients system, so thanks for letting us know.

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