"Appalling service"

About: Sheffield Children's Hospital

I was there with my daughter couple of times to this a&e department! This department needs to find a way to improve it's effeciency! I understand it is a busy department, but surely u don't need 4 hrs , just to have a look at a child who has been referred to the so called emergency department by a professional. In both cases the doctor just needed 5 min to diagnose. But the waiting time just to get them to see her was 5 hrs! they seriously need to change the way the work !

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Responses

Response from Sheffield Children's Hospital

Thank you for taking the time to tell us about your experience at Sheffield Children's. We are sorry to hear that you weren't happy with your experience in the A&E department. The relevant department have been made aware of your comments and we would like to speak with you about your concerns to make sure this does not happen again. Please contact our Patient Advice and Liaison Service on 0114 271 7594 or email Linda.towers@sch.nhs.uk

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