"The waiting time before the switchboard ..."
About: St. Albans City Hospital St. Albans City Hospital St. Albans AL3 5PN
Posted by Anonymous (as ),
What could be improved
The waiting time before the switchboard was picked up was very long. I had to contact a specific department as an outpatient, and that department's number is nowhere to be found on any website, all you get is the general number that kept on ringing. I did waste a couple of hours trying to get through. Now I am trying to get through to the specific department and their number is engaged - great!