"Traumatic experience"

About: West Middlesex University Hospital

I've been to the hospital with my 1 year and 7 months little girl and I found the experience traumatic for both of us! The little one had 39.2 fever,agitated,tired and so on!! We found there a very unprofessional doctor who pushed medicines in the child mounth (she started vomiting,of course crying)which made her more stressed and scared than she already was!! I strongly think that a doctor should know how to approach such a small child! Or maybe it's not about knowing..it about caring

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Responses

Response from West Middlesex University Hospital

We are very sorry to hear about your experience. If you haven't done so already, we encourage you to contact pals.service@wmuh.nhs.uk / 020 8321 6261 as we would like the opportunity to investigate this further.