About: University Hospital Aintree

I had surgery in November last year and since January have been complaining to my clinic about some very painful symptoms I have been experiencing it took the cling until may to organise a scan off my stomach which is when I was diagnosed with gallstones they then told me I had to wait until July to see the specialist with a further wait for the removal of my gallbladder I refused to let this carry on and have since continued my quest for somebody to help me with my g.p who I seen 10 days ago I now have a appointment with a hospital I requested on the 30thof June I am very angry and disappointed that nobody in a in tree would listen to me when I told them off the horrendous pain I have been in since january also with the symptoms I described to them they should of at least thought it could be gallstones as this is apparently a side effect of the surgery I had

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Response from Aintree University Hospitals NHS Foundation Trust

Hi, and thank you for leaving a comment.

We're really sorry to hear that you struggled to get follow-up appointments after your surgery, and that you have been experiencing painful symptoms during this time.

If you wish to take this further, our Patient Advice and Complaints team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 2400 or by writing to:

Patient Advice and Complaints department

Aintree University Hospital NHS Foundation Trust

Lower Lane


L9 7AL

Thank you.