"Breast Care Clinic Appointment"

About: Glenfield Hospital

I visited the Breast Care Clinic on Monday 8th June 2015 and all the staff I had contact with including nurses, the sonographer and consultant were exceptionally friendly, caring and professional and I could not rate this department highly enough. All staff introduced themselves to me by name and took the time to clearly explain what all the procedures I was having involved and what the results meant in a straightforward and caring manner. I am currently pregnant and was referred by my Doctor after feeling changes and experiencing increasing discomfort and pain in only one breast. I was quite nervous about the appointment, however the manner in which I was treated from entering the door to leaving was conducted in a way that I was left feeling reassured, cared about and most importantly that my concerns were important. Thank you to all the staff in the Breast Care Clinic, you do a fantastic job and I'm sure many others along with myself are very grateful for your kindness and support.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Glenfield Hospital

Dear R Buswell, Thank you for taking the time to post your comment. We are really pleased to hear how well you were cared for during your appointment in our Breast Care Centre at Glenfield. Your feedback is much appreciated and has been shared with the team involved in your care. We wish you well for the rest of your pregnancy :) Kind regards, Communications team, Leicester's Hospitals

  • {{helpful}} of {{total()}} people think this response is helpful