"Neurology receptionists extemely rude."

I attended the Neurology department for a check I arrived by 8.15 for my 9am appointment as traffic can be unpredictable. I went up to the receptionist and told me I was too early and to take a seat as they were are not ready yet in a very abrupt manner. I didn't mind the wait but I had noticed the way both of the receptionists had spoken to people in a rude way most of which were pensioners. It is unacceptable that they are allowed to talk to people in such a way. If they are not capable of being friendly, polite and courteous to people then perhaps they are in the wrong job!! I do give praise however, to the nurses and doctors they were very friendly and helpful.