"My 93 year young Grandmother's fantastic care"
About: Heartlands Hospital / Accident and emergency Heartlands Hospital Accident and emergency Birmingham B9 5SS
Posted by Pinnock (as ),
Following a suspected dislocated hip we were advised to bring our grandmother into A&E by her Dr. As you can imagine the whole family were worried sick as she has severe Alzheimer's Disease.
I on behalf of the family would like to thank your team in A&E, CUD, X-Ray and Pelvic Scan department for their kindness, warmth and sensitivity towards Daisy. From around 1pm on the Friday till 10am on the Saturday we were treated with great respect. We stayed with our grandmother until her discharge.
The nurses were fantastic, consultants and Drs too. We could not have wished for a smoother journey. The paramedics were fantastic also. Alzheimers and acute settings seem to not mix very well usually but on this occasion we were blown away by the service provided so, Thank you and keep up the good work. Do not know individual names but I'm sure staff will remember our grandmother and her three Grandaughters that stayed over last Friday.
Kind regards from the three Granddaughters.